Shipping policy

Shipping Policy

Last Updated: July 7, 2025

At SCREEN PRO®, we are committed to delivering our projection screen products safely and efficiently to our customers around the world.

1. Shipping Coverage

We offer shipping to most regions globally, including:

  • North America, Europe, Asia Pacific, and the Middle East

  • For remote or restricted areas, delivery may require additional time or cost

2. Shipping Cost

  • Most of our products are eligible for free shipping.

  • However, shipping terms may vary by region, product type, and promotional campaigns.

  • Final shipping costs (if any) will be clearly indicated at checkout.

3. Order Processing

  • Orders are typically processed within 2–5 business days.

  • Customized or large-size screens may require 7–15 business days for processing.

  • Orders placed on weekends or holidays will be handled the next working day.

4. Delivery Time

Method Estimated Time
Standard Shipping 7–20 business days
Express Shipping 3–10 business days
Freight (Oversized) 10–25 business days

🚚 Note: Delivery times may vary due to customs clearance, local logistics, or other factors.

5. Tracking & Updates

  • Once your order is shipped, a tracking number will be provided via email.

  • You can track your order through our website or the carrier’s website.

6. Customs & Import Duties

  • International orders may be subject to import taxes or customs fees.

  • These charges are not included in the product or shipping price and are the responsibility of the customer.

7. Delivery Issues

If your product is delayed, lost, or arrives damaged, please contact us within 5 working days of the estimated delivery date.