Privacy policy

 

Last updated: August 29, 2025

Screen Pro operates this store and website (screenproscreens.com), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Screen Pro is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services. If there is a conflict between our Terms and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect

We may collect or process the following categories of personal information depending on your interactions with the Services and as permitted by applicable law:

  • Contact details: name, billing and shipping address, phone number, and email address.

  • Financial information: credit/debit card details, payment confirmation, and transaction records.

  • Account information: username, password, preferences, security settings.

  • Transaction information: items viewed, added to cart, wishlist, purchased, returned, or exchanged.

  • Logistics and customs information: shipping carrier details, tracking number, customs clearance status, and related duties/taxes information.

  • Communications: customer support inquiries, reviews, and any correspondence with us.

  • Device information: device identifiers, IP address, operating system, browser type.

  • Usage information: browsing activity, navigation patterns, interaction with the Services.

2. Sources of Personal Information

We collect personal information:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies, device analytics, and usage logs.

  • From service providers such as payment processors, logistics and shipping partners.

  • From partners or affiliates, for example through marketing or cross-promotions.

3. How We Use Your Information

We may use personal information to:

  • Provide and improve Services: process payments, fulfill orders, arrange shipping, facilitate returns, and customize your shopping experience.

  • Marketing and promotions: send marketing communications (subject to your consent) via email, SMS, or mail; display targeted ads based on your shopping behavior.

  • Security and fraud prevention: verify account identity, detect fraudulent or unauthorized activity, secure transactions.

  • Communications: respond to your inquiries, provide customer support, notify you about account or order updates.

  • Legal compliance: comply with applicable law, enforce Terms, investigate fraud, or respond to lawful requests by authorities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential functions such as cart and checkout.

  • Improve website performance and personalize user experience.

  • Analyze usage for analytics and advertising.
    You may disable cookies through your browser, but some Services may not function properly.

5. How We Share Your Information

We may share personal information:

  • With Shopify (our platform host) and service providers (e.g. payment, shipping, IT support, analytics).

  • With business partners for joint marketing (subject to your consent).

  • With affiliates and group companies.

  • In connection with business transactions (merger, acquisition, restructuring, bankruptcy).

  • As required by law, regulation, or legal process.

We do not sell personal data. We do not knowingly “share” or “sell” data of individuals under 16 years old.

6. Children’s Data

Our Services are not intended for minors. We do not knowingly collect information from individuals under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of such data.

7. International Data Transfers

Your information may be transferred and processed outside your country of residence. For transfers out of the EEA or UK, we rely on recognized mechanisms such as Standard Contractual Clauses (SCCs) or other lawful bases.

8. Security and Retention

We use reasonable technical and organizational measures to safeguard data. However, no method of transmission is 100% secure.

We retain data as long as necessary for business purposes, legal compliance, or to resolve disputes, after which it is securely deleted or anonymized.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access / know what data we hold about you.

  • Request correction or deletion of your data.

  • Request data portability (structured electronic copy).

  • Opt-out of marketing communications at any time.

  • Opt-out of targeted advertising or data sharing for marketing (where applicable law grants this right).

  • Withdraw consent for processing where consent was given.

You may exercise these rights by contacting us (details below). We may require identity verification before processing your request.

10. Third-Party Websites and Links

Our Services may contain links to third-party sites. We are not responsible for their privacy practices, content, or security. Please review their privacy policies before use.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, practices, or technology. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:

SCREEN PRO®
📧 Email: screenproscreens@outlook.com

For the purposes of applicable data protection laws, we are the data controller of your personal information.

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