Terms&Conditions


Overview

Welcome to screenproscreens.com, the official website of SCREEN PRO®, a premium manufacturer and supplier of high-performance projection screens.
These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (“Services”). By using our website or placing an order, you agree to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the Services constitutes acceptance of those changes.

1. Online Store Terms

By agreeing to these Terms, you may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or destructive code. A breach of any Terms will result in immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

3. Product Information & Availability

We strive to provide accurate product descriptions, images, and specifications, but do not warrant that all details are always complete or error-free.
All orders are subject to availability and confirmation. We reserve the right to reject or cancel any order at our sole discretion.

4. Pricing & Payment

Prices are listed in U.S. Dollars unless otherwise stated and may change without notice. We accept major credit cards, PayPal, and other methods shown at checkout.
For custom or bulk orders, full or partial advance payment may be required before production begins.

5. Shipping, Delivery & Customs

We offer global shipping. Delivery times vary depending on location and product type. Customers are responsible for providing accurate shipping information.
SCREEN PRO® is not liable for delays or losses due to incorrect addresses. Shipping fees, customs duties, taxes, and clearance charges are the responsibility of the customer. We are not liable for customs-related delays or charges.

6. Returns, Refunds & Warranty

6.1 Quality Assurance: All SCREEN PRO® products undergo strict quality control and inspection before shipping.
6.2 Defect Reporting Window: If your item arrives damaged or with a manufacturing defect, you must notify us within 7 days of delivery with supporting materials (photos, videos, serial number). We will respond within 72 hours with a resolution.
6.3 Remedies: You may choose between (a) free replacement shipment, or (b) full refund of the product amount (excluding shipping and handling).
6.4 Non-Defective Returns: We do not accept returns or exchanges for non-defective products. If the product functions as described and is undamaged, no return or exchange will be granted.
6.5 Custom Orders: Customized or made-to-order items (special dimensions, material upgrades, or project-based products) are non-returnable and non-refundable unless defective upon receipt.
6.6 Warranty Coverage: Most screens carry a 3-year limited warranty; accessories carry a 2-year warranty. Warranty covers manufacturing defects only.
6.7 Exclusions: Warranty does not cover misuse, improper installation, unauthorized repair, accidents, handling damage, force majeure, or shipping after initial delivery.
6.8 Claims Process: Contact us with order details, problem description, and evidence. After assessment, we may provide parts, repair, replacement, or other solutions per policy.

7. Intellectual Property

All content on this site, including designs, graphics, logos, and media, is the property of SCREEN PRO® or its licensors. Unauthorized reproduction or commercial use is strictly prohibited.

8. User Conduct

You agree not to use the Services for unlawful purposes; not to infringe IP rights; not to collect personal data without consent; and not to upload malware or interfere with operations.
Comments or submissions may be used by SCREEN PRO® without confidentiality or compensation obligations, subject to applicable laws.

9. Third-Party Links

Certain products or services may include materials from third-parties. Third-party links may direct you to websites not affiliated with us.
We are not responsible for third-party content or services and assume no liability for any related damages. Please review third-party policies before transactions.

10. Disclaimer of Warranties

Except as expressly stated, the Services and all products are provided 'as is' and 'as available,' without warranties of any kind, to the maximum extent permitted by law.

11. Limitation of Liability

To the maximum extent permitted by law, SCREEN PRO® shall not be liable for any indirect, incidental, or consequential damages.
Our total liability is limited to the amount paid for the product involved.

12. Indemnification

You agree to indemnify and hold SCREEN PRO® and its affiliates harmless from claims arising out of your breach of these Terms, violation of law, or third-party rights.

13. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain in full force.

14. Termination

We may suspend or terminate Services if you breach these Terms. Obligations and liabilities incurred prior to termination survive termination.

15. Entire Agreement

These Terms and any referenced policies constitute the entire agreement between you and SCREEN PRO® and supersede prior agreements or communications.

16. Contact Information

SCREEN PRO®
Email:
screenproscreens@outlook.com

Website: https://screenproscreens.com/

 

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